Return Policy

Thank you for shopping at Blodtfy. We strive to provide you with the best shopping experience, and your satisfaction is our top priority. If for any reason you are not completely satisfied with your purchase, we offer a straightforward return policy to make things right.

1. Eligibility for Returns

1) Items must be returned within 30 days of the purchase date.

2) To be eligible for a return, items must be unused, unworn, unwashed, and in the same condition that you received them. All original tags, labels, and packaging must be intact.

2. How to Initiate a Return

1) Contact us at [email protected] with your order number and the reason for your return.

2) Once your return request is approved, we will provide you with a return authorization and instructions on how and where to send your package.

3) Please ensure all return packages are securely packaged to avoid any damage during transit.

3. Return Shipping

We recommend using a trackable shipping service or purchasing shipping insurance, as we cannot guarantee receipt of your returned item.

4. Refund Process

1) Once we receive your return and inspect the item, we will send you an email notification confirming whether the return is approved.

2) Approved returns will be refunded via the original payment method within 5-10 business days.

3) Please note that original shipping charges are non-refundable.

5. Exchanges

1) We offer exchanges if you would like to switch to a different size or color of the same item. To initiate an exchange, please follow the return process above and indicate your preference for an exchange. Availability of sizes and colors may vary.

2) For immediate exchanges, we recommend placing a new order for the desired item and processing your return as a regular refund.

6. Damaged or Defective Items

If you receive a defective or damaged item, please contact us within 7 days of delivery. Provide clear photos of the damage or defect, and we will assist with a replacement or full refund, including return shipping costs if applicable.

7. Late or Missing Refunds

If you have not received a refund after the processing period, please:

1) Double-check your bank account.

2) Contact your credit card company or bank, as it may take some time for the refund to be posted. If you have done all of this and still have not received your refund, please reach out to us at [email protected].

8. Return Policy for Sale Items

Items purchased on sale are subject to our standard return policy unless marked as final sale. Final sale items are not eligible for return, refund, or exchange.

9. Return Policy Updates

We reserve the right to modify this Return Policy at any time, so please review it periodically. Changes and clarifications will take effect immediately upon their posting on the website.